职场英语教案2011-2012学年 第二学期(1)

Unit 7 Exhibition

一、 课程成果（Outcome）

1. Understand the dialogue and the passages. 2. Master the expressions in Useful Expressions.

3. Capable of understanding the details and etiquette while attending an exhibition.

二、 学时安排（3 hours）

1． Dialogue & Useful Expressions: 1 hour 2． Text A: 1 hour 3． Text B: 1 hour

三、教学内容 Dialogue

Students work in pairs and give performance in front.

Useful Expressions

Students read the expressions, and understand what should be said under certain situation.

Class Activities of Dialogue 1. Exercise 1: Rearrangement. 2. Exercise 2: Blank Filling.

Text A How to Select a Right Trade Show Students read the passage quickly, and do: 1. Exercise 1: True or False.

2. Exercise 2: Making a Summary. 3. Exercise 3: Multiple Choice.

Text B Exhibit Hall Etiquette 1. Exercise 1: Multiple Choice.

2. Exercise 2: Finding Problems and Giving Suggestions

Cultural Tips

Teacher leads students to learn about the cultural tips.

四、作业

1. Preview the following unit.

2. Writing: Text A: Exercise 2: Making a Summary.

五、日常测验

Oral Presentation: Dialogue Performance

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Unit 8 Negotiation

一、 课程成果（Outcome）

1. Understand the dialogue and the passages. 2. Master the expressions in Useful Expressions.

3. Capable of negotiate with others in business world.

二、 学时安排（3 hours）

1． Dialogue & Useful Expressions: 1 hour 2． Text A: 1 hour 3． Text B: 1 hour

三、教学内容 Dialogue

Students work in pairs and give performance in front.

Useful Expressions

Students read the expressions, and understand what should be said under certain situation.

Class Activities of Dialogue

1. Exercise 1: Making a Dialogue. 2. Exercise 2: Rearrangement.

Text A 5 Ways to Negotiate More Effectively Students read the passage quickly, and do: 1. Exercise 1: Matching.

2. Exercise 2: Describing Picture.

Text B Negotiation — Planning for a Successful Outcome 3. Exercise 1: Matching.

4. Exercise 2: Know the enemy and know yourself, and you can fight a hundred battles without

defeat.

Cultural Tips

Teacher leads students to learn about the cultural tips.

四、作业

1. Preview the following unit.

2. Writing: Text A: Exercise 2: Describing Picture.

五、日常测验

Oral Presentation: Dialogue Performance

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Unit 9 Customer Service 一、 课程成果（Outcome）

1. Understand the dialogue and the passages. 2. Master the expressions in Useful Expressions. 3. Capable of dealing with complaints from clients.

二、 学时安排（3 hours）

1． Dialogue & Useful Expressions: 1 hour 2． Text A: 1 hour 3． Text B: 1 hour

三、教学内容 Dialogue

Students work in pairs and give performance in front.

Useful Expressions

Students read the expressions, and understand what should be said under certain situation.

Class Activities of Dialogue Exercise: Making Dialogues.

Text A How to Provide Superior Customer Service Students read the passage quickly, and do: 1. Exercise 1: Multiple Choice. 2. Exercise 2: Dos and Don’ts 3. Exercise 3: Memory Searching

Text B Dealing with Complaints 1. Exercise 1: Brainstorming. 2. Exercise 2: Dos and Don’ts

3. Exercise 3: Finding Problems and Giving Suggestions

Cultural Tips

Teacher leads students to learn about the cultural tips.

四、作业

1. Preview the following unit.

2. Writing: Text B: Exercise 3: Finding Problems and Giving Suggestions

五、日常测验

Oral Presentation: Dialogue Performance

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Unit 10 Keys to Career Success 一、 课程成果（Outcome）

1. Understand the dialogue and the passages. 2. Master the expressions in Useful Expressions. 3. Understanding basic elements of getting success.

二、 学时安排（3 hours）

1． Dialogue & Useful Expressions: 1 hour 2． Text A: 1 hour 3． Text B: 1 hour

三、教学内容 Dialogue

Students work in pairs and give performance in front.

Useful Expressions

Students read the expressions, and understand what should be said under certain situation.

Class Activities of Dialogue

1. Exercise 1: Making a Dialogue. 2. Exercise 2: Translation.

Text A Staff Training

Students read the passage quickly, and do: 1. Exercise 1: Blank Filling. 2. Exercise 2: Matching 3. Exercise 3: Brainstorming

Text B Interpersonal Relationships and Politics 1. Exercise 1: True or False.

2. Exercise 2: Memory Searching

Cultural Tips

Teacher leads students to learn about the cultural tips.

四、作业

1. Preview the following unit.

2. Writing: Text A: Exercise 3: Brainstorming

五、日常测验

Oral Presentation: Dialogue Performance

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