体验商务英语3 试题Entry - Test

Name _____________________________________ Class ____________________________

Entry Test

Track 4

LISTENING

1 You will hear a recorded message. Write one or two words or a number in the spaces on the note below.

You will hear the recording twice. Message for: Martin James Caller’s name: _______________1 Company: Furniture Wagon

Called about: A forthcoming _______________2 Will now take place on: (date) _______________3 at (time) _______________4

Please call her on:

_______________5

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SKILLS

A Match the questions (6–10) to the replies (a–e). 6 A: Right let’s get started, shall we? B: ________________________________________________ 7 A: Thank you for listening to my presentation. Does anyone have any questions? B: ________________________________________________ 8 A: Bill Smith speaking. How can I help you? B: ________________________________________________ 9 A: What do you think about my idea?

B: ________________________________________________ 10 A: Sharon, can I introduce you to my colleague Simon?

B: ________________________________________________ a) Hello, pleased to meet you.

b) I quite agree – it’s the best thing to do.

c) Could you say something about the overall performance? d) Hold on a moment, Paul’s not here yet.

e) Could you put me through to Jenna Hall, please?

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B Put the sentences below in a logical order to make a conversation. The first one has been done for you.

a) OK. Hang on. Let me get a pen. Right, go ahead.

b) We’re moving the venue to the Novotel Hotel as it’s bigger.

c) Hello Mike, it’s Sharon here. I’m calling about the training course on Friday. d) OK. Anything else?

e) Oh, hello Sharon. What’s the matter?

f) I’m afraid we’re going to have to make some changes. g) Bye.

h) Martin Beal isn’t able to run the afternoon session. Brian Small is going to do it instead. That’s all I think.

i) OK. I’ll let everyone know. Thanks for calling. Bye. 0 ___c_ 11 _____ 12 _____ 13 _____ 14 _____ 15 _____ 16 _____ 17 _____ 18 _____

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VOCABULARY

A Match the words (a–k) to their definitions (19–27). The first one has been done for you. a person /company that pays people to work for them

0 a person / company that pays people to work for them a) trainer 19 a person / company that produces goods 20 a person who you work with 21 a person who buys a product / service 22 the highest ranking person in a company 23 a person who is paid to work for someone else 24 a person who gives advice

25 a person who learns a skill from someone else 26 a person who supervises you 27 a person who teaches others a skill

b) customer c) CEO d) manufacturer e) employer f) consultant h) employee i) colleague j) trainee k) line manager

B Complete these sentences with the correct form of the word given in brackets.

28 I work for a large _____________________________ (organise) that has offices all over the world. 29 What is their best-selling _____________________________ (produce)?

30 We need to discuss our prices at the _____________________________ (meet) next week. 31 All new employees must complete a one-month_____________________________ (train) course. 32 The call centre takes phone calls from over 2,000 _____________________________ (custom) a

day.

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