【AAA】剑桥商务英语-中级真题-2-4辑听力文本.doc

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[Pause] Seventeen Woman:

IusuallRenjoRseminars.It'sachancetogetawaRfromtheoffice,andthere'stheopportunitRtoshareeRperiences.Iknowtheseeventsaren'tcheap,especiallRwhenthespeaker'ssomebodRwellknown.AtthisparticularseminarIwentto,thespeakerwasunknownsoIwasunsurehow,gooditwouldbe,butIfounditreallRuseful-itgavemenewideasonsellingtechniques,whichI'vealreadRstartedusing...withsomesuccess.SoFdsaRitwaswellworththefee.

[Pause]

Nowlistentotherecordingsagain. [Pause]

SectionTwo.

Questions18to22.

Rouwillhearanotherfiverecordings.Foreachrecording,decidewhichaspectofbusinessthespeakeristalkingabout.

Writeoneletter(A-H)neRttothenumberoftherecording. DonotuseanRlettermorethanonce.

AfterRouhavelistenedonce,replaRtherecordings. Rouhave15secondstoreadthelistA-H. [Pause]

Nowlisten,anddecidewhichaspectofbusinesseachspeakeristalkingabout. [Pause] Eighteen Woman:

IthinkwherewewentwrongwasinassumingthatpriceisalwaRsthemostimportantconcern,andsimplRkeepingourmarginslow.ClearlR,bRdoingthiswehaven'tmanagedtoregainmarketshare.OurmarketingconsultanthassuggestedthatwechangeourstrategRandgiveincreasedattentiontootherthingswhichareverRimportanttopeople,suchasreliabilitR-ofqualitRandofdeliverR-evenifitinvolveschargingmore.

[Pause] Nineteen Man:

We'llbeimplementingvariousmeasuresasquicklRaspossible.Intheshortterm,we'regoingtoreducethenumberofqualitRcontrolstaffonthefactorRfloor-wethinkwecandothiswithoutcausingtoomanRproblems.We'realsolookingatthesupplierofourmetalcasings-wethinkwecannegotiateabetterdealfortheseelsewhere.Andwealsoneedtogiveseriousthoughttothequestionofoverheads.

[Pause] TwentR Woman:

I'velookedatthefiguresforthelastfiveRearsandtheR'reratherworrRing.Ifeelwemustdosomethingtoretainpeoplelonger.Asthingsare,thecosttothecompanRisn'teasRtoquantifR-wedon'thaveanRreliablemethodofcalculatingit-butitmustbeconsiderable.Afterall,ittakesquiteafewweeks,ormonths-dependingonthetRpeofwork,foranRonenewtoachievemaRimumproductivitR,becausethere'ssomuchinformationtoacquire.

[Pause] TwentR-one Man:

OurassetsareverRhealthR-thecapitalvalueofthehotelbuildinghasalmostdoubledsinceweacquiredit.Butalthoughwe'verenovatedaboutathirdoftherooms,wecan'tcompletetheprogrammewithoutfunds,andwecan'tgenerateanRsubstantialincomeuntilwestarttradi

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ng.Sowe'vedecidedtoopenforbusinessimmediatelR,andofferdiscountstocompensatefortheinconvenienceoftheongoingbuildingwork.We'resurethere'llbeamarket.

[Pause]

TwentR-two Woman:

ResearchsuggeststhatsaturationpointwasreachedinthiscountrRsometimeago,despitefallingprices.Soweshouldn'teRpectconsumptionheretoincreasemuchmoreinthefuture.However,incomelevelsinourtraditionaloverseasmarketsaresteadilRrising,soaproductlikeours,whichisregardedasaluRurRthererightnow,willsoonberegardedasanecessitR.So,ingeneralterms,thefigureswillbemuchastheRwere.

[Pause]

Nowlistentotherecordingsagain. [Pause]

PartThree.Questions23to30.

Rouwillhearadiscussionbetweentwoconsultants,ChristinaShawandDavidRates,aboutamanagementtrainingprogrammeforacompanRcalledSandfords.

Foreachquestion23-30,markoneletter(A,BorC)forthecorrectanswer. AfterRouhavelistenedonce,replaRtherecording. Rouhave45secondstoreadthroughthequestions. [Pause]

Nowlisten,andmarkA,BorC.

Woman: Well,thatwasaninterestingvisittoSandfordsthismorning. Man:

Res,I'dreallRliketogetthecontractwiththem.TheR'dbeaneRcellentcompanRforourportfolio.

Woman:

AbsolutelR.TalkingtothedepartmentmanagerswaseRtremelRuseful.HowdidRougetonindiscussionwiththeseniormanagementteam?

Man:

Mm,asimilareRperience–verRinformative.Iwasimpressed-theR'reoperatinginahighlRcompetitivemarket,RettheR'retotallRcommittedtoinvestmentintraining.

Woman: Notallcompaniestakethatview,ofcourse,especiallRwhentheeconomRisonadownturn. Man:

Quite.Sandfords'viewislong-term.InsteadofbeingsatisfiedthattheR'realreadRknownasagoodcompanRtoworkfor,theRwanttheirmanagementprogrammestocreateanestablished,committedteamandkeepthosepeopleinthecompanR.

Woman: ThestaffIspoketohadplentRtosaRaboutthetrainingtheRreceivedinthepast. Man:

Sodidtheseniormanagers.AsRouprobablRfoundout,theR'vealwaRstriedtoruntheirownin-houseprogrammesbefore,usingtheknowledgeareasofanumberoftheirownpersonnel.TheRwereverRkeenformanagementtrainingtobeattendedbRallmanagers-ofcourse,theRrarelRsucceededingettingeverRonetogetheratthesametime.SessionskeptgettingcancelledandpeopleweregenerallRirritatedbRthechangestoarrangements,thoughthosesessionsthatdidtakeplacewerewellreceived,especiallRonesonthemorespecialisttopics

Woman:

Res,themiddlemanagersIinterviewedcommentedthattheR'dliketrainingtocovermorespecialistareas.Tobehonest,though',IthinktheR'reinvolvedinsuchalotoftrainingonewandeRistingjuniorstaffthattheRdon'tfullRappreciatethebenefitsofreceivingtrainingthemselves.

Man: Mm...couldbechallengingforusthen. Woman:

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Res.Whilstwelcomingtheeffortsofseniormanagement,oneofthemarketingmanagersIspoketowasquiteopenabouthisandhiscolleagues'views...hemadethepointthattherewasawidespreadfeelingthatthemotivationbehindthisnewprogrammewasn'tclear.TheRthoughtitmightbeusedasawaRtoassesstheirperformance.Becauseofthat,theRhadn'tbeenabletomakeuptheirmindseitherwaRaboutwhethertheRwereinfavour. OK,well,let'sthinkaboutthecontentoftheprogramme.

Right,wellwemustincludesessionsontheareastheR'veactuallRaskedfor.Let'shavealook...customercareandpresentationtechniqueswerecertainlRontheirlist. Didn'tsomeofthemmentionnegotiatingskillsaswell?

Man: Woman:Man: Woman:

OK,let'skickoffwithwhattheRidentifiedastheirprioritRareas-sowecouldd(presentationtechniquesthistimeroundandthenputforwardaproposalforsessionsonnegotiatingskillsandcustomercareandanRthingelsetheRmightwantinthefuture.

Man: Thatsoundsgood.We'llgowiththat.

Woman: Weshouldhavemorechancelikethatoffittinginwithpeople'savailabilitR. Man: Well,thecompanRalwaRstriedforresidentialcoursesatweekendsbefore. Woman:

Igatherthatwasn'tpopular.Also,themanagersIspoketoweren'tkeentocomeintoworkevenearlierfortrainingsessions.

Man: Mm.Well,ifwestartoffwithaseriesoffull-daReventsduringworktime,Ithinkthat'dbebest. Woman: Res,sessionsearlRinthemorningwouldbetooshort-wewouldn'tachievemuch. Man: OK,we'llproposethat.

Woman: DidRoudiscusswhenwe'dstart? Man:

IsuggestedMarch-I'dhavelikedtogetthiscontractunderwaRbeforetheendofourfinancialRear,andwe'realreadRquitebookedupfromtheendofMaRonwards.

Woman: Don'ttheRhaveabiglaunchcomingupinthefirstweekofApril? Man:

Res,theRsaidMarchwillbehectic,soassoonasthelaunchisoverandtheR'vehadaweektoclearupwouldfitinbest.

Woman: OK.SowhatneedstobedoneneRt?Shallweputtogetheraproposedschedule? Man:

Mm,we'llneedtodothatsoon.Fornow,we'vegottogetonwithdevisingasurveRtogoouttoeverRoneincludedintheprogramme.Wecanstartworkingoncostingstosendtotheirseniormanagementassoonaswe'vedonethat.

Woman: OK,let'sjust… [Pause]

Nowlistentotherecordingagain. [Pause]

ThatistheendoffartThree.RounowhavetenminutestotransferRouranswerstoRourAnswerSheet. [Pause]

Note:Teacher,stoptherecordinghereandtimetenminutes.Remindstudentswhenthereisoneminuteremaining.

Thatistheendofthetest.

TEST5

PartOne.Questions1to12.

Rouwillhearthreetelephoneconversationsormessages.

WriteoneortwowordsoranumberinthenumberedSpacesonthenotesorformsbelow. AfterRouhavelistenedonce,replaReachrecording. [pause]

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ConversationOne. Questions1to4. Lookatthenotesbelow.

RouwillhearawomancallingacolleagueaboutafactorRvisit. Rouhavefifteensecondstoreadthroughthenotes. [pause]

Nowlisten,andfillinthespaces. [pause]

Woman: SarahWilliamsspeaking. Man:

Hello.It'sMarkhere,fromProduction.HollRshouldbetakingsomevisitorsaroundtodaR,butshe'soffsick,soIwaswondering...

Woman: ...ifI'ddoit? Man: ERactlR.

Woman: Noproblem.Whoarethevisitors-salesdirectorsagain? Man:

Notthistime.It'stheplantmanagers.There'saboutten,fromFrance,GermanR...allaroundEuropereallR.

Woman: Andtheprogramme? Man:

IthoughtRoucouldmeetthematninethirtRbRthepackingarea.Iwouldsuggestmeetingatreception,butit'llbebusRthen.

Woman: DoRouwantmetoshowthemaroundthewarehousefirst? Man: IthinktheR'vebeentherebefore.PerhapsRoucouldtakethemaroundtheshopfloorinstead? Woman: Goodidea.Whataboutaftercoffee? Man:

ThedeliverRRardmaRbe?There'salotgoingonthereandvisitorsusuallRfinditinteresting-I'mnotsuretheR'dlikeapresentation,especiallRnotbeforelunch.

Woman: Iagree. Man: Thanksagain. [pause]

Nowlistentotherecordingagain. [pause]

ConversationTwo. Questions5to8. Lookattheformbelow.

RouwillhearawomancallingarecruitmentagencR. Rouhavefifteensecondstoreadthroughtheform. [pause]

Nowlisten,andfillinthespaces. [pause] Man: Hello.ARZRecruitment.

Woman: Hello.I'mcallingfromFraser-Hill...IspoketoRouearlieraboutavacancRwewanttofill... Man: OhRes,forthe...mechanicalengineer? Woman: ElectricalactuallR. Man:

OhRes,sorrR...Iwaslookingatthewrongfile...andRouweregoingtochecksomeofthedetails.

Woman:

That'sright...IthinkItoldRouthepostwasinQualitRControl,butapparentlRit'sintheDesignSection.Someone'sjusthandedintheirnoticethere.

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