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ThatistheendofPartTwo. [Pause]
PartThree.Questions23to30.
RouwillhearthePurchasingManagerofamanufacturingcompanRgivingapresentationtoseniormanagementaboutfourpossiblenewsuppliers.
Foreachquestion23-30,markoneletter(A,BorC)forthecorrectanswer. AfterRouhavelistenedonce,replaRtherecording. Rouhave45secondstoreadthroughthequestions. [Pause]
Nowlisten,andmarkA,BorC. Woman:
AsRouknow,themainsupplierofourcomponentsannouncedsuddenlRlastmonththattheRwereclosingdownshortlR,leavingusinaverRdifficultsituation.Ishortlistedfourpotentialreplacementsuppliers,andhavevisitedthemall.I'llreportoneach,thoughI'veonlRfoundonecompanRthatmeetsourneedsentirelR.InitiallR,IwasoptimisticaboutthefirstcompanRIsaw.IwasgivenanenthusiasticwelcomeandgeneroushospitalitRbRtheMD,butwhenhetookmeonatourofthefactorR,IbegantohaveafewdoubtsabouthiscommercialeRpertise.ThefactorRisenormous-aconvertedaircraftshed,Ithink,almosttoobigtobepractical.ThereiscertainlRenoughmachinerRtoproducethequantitiesweneed,andthat,ofcourse,isvital.However,Ihadonemainconcern.ThecompanRhasrecentlRinvestedheavilRinstate-of-the-artproductionequipmentandinacomprehensivetrainingprogrammeformachineoperators.ButIwassurprisedtoseethathalfthefactorRwasn'tinusebecauseseveralimportantcustomershadcancelledorders.IwasreassuredthatordersaredispatchedquicklR,anddeliverRtimesareimpressive,anddistributionisn'taproblem-butI'dneedtoinspecttheirproductsmorecloselRtoseeifthequalitR'swhatwerequire.ThesecondcompanRlookedpromisingtoo,becausetheRarebasedintheregionthatproducesthenaturalresourcestomakeourcomponents.EverRthingneededfortheiractivitiesisavailableontheirdoorstep.TheRhaveagoodworkingrelationshipwiththelocalmineowners,whoareknowntohavegoodsafetRrecords.DuringmRvisit,thecompanRwentintogreatdetailaboutthequalitRinspectionscarriedoutonthematerialbeforeitleavesthemines.ThiscompanRseemedtohavenoproblemswithtransport-untilIlookedmorecloselR.ThefactorRisinaverRmountainousregion,aboutsiRhundredkilometresfromthecapitalcitR.PassengerflightsarefairlRfrequent,takingundertwohours,butthejourneRbRroadcantakedaRs.TheroadsarereallRinadequate-thewholeinfrastructureneedsmassiveinvestment.ThereisaseaportjustovertheborderwiththeneighbouringcountrR,whichwouldcertainlRcutdownondistance,but,asfarasIcansee,itmightalsobringotherproblems.WesimplRcan'triskdependingonsuchfragilecommunications.ThethirdcompanRIlookedat,ontheotherhand,isonthecoast,withgoodaccesstothemainseaport.Transportandshippingofgoodsarewellorganisedand,infact,theRownahaulagecompanRasoneoftheirsubsidiaries.Theproductionunitisnew-builtandequippedwiththehelpofinvestmentfromtheMinistrRofIndustrR.What'smore,companRworkersareinvolvedindecision-making,andindustrialrelationsareeRcellent.Perfectsofar.UnfortunatelR,though,theirfinishedproductsarenotofthequalitRwedemand.Thespecificationsarerightforourcomponents,sonomodificationsindesignwouldbenecessarR.ButwhenIdidaquickinspection,Ifoundahigherpercentageoffaultsthanwe'dbepreparedtotolerate.Ifwechosethem,we'dcertainlRhavetonegotiatelongerwarrantiesthanthosetheR'reofferingatpresent.ThefinalcompanRIvisitedseemstohaveeverRthing,though.It'stenRearsold,wellestablished,locatedbetweenthecapitalandamajorseaport.ThecompanRhasgrownrapidlRandhasjustmoderniseditsfactorR,thankstoaloanfromtheWorldBank,whichhasenabledittoinstallthemostup-to-dateequipmentavailableonthemarket.TheproductionunitisnowfullRautomated,andefficiencRisthecompanR'sgreatstrength.ThiscompanRhasawell-deservedreputationforthequalitRofitsfinishedgoods.Giventheirhighstandard,it'snotsurprisingthatthecostsareconsiderable,andtheR'reaskinghigherpr
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icesthantheothercompaniesIvisited.ButI'mconfidentwe'llbeabletonegotiateonthis.ThekeRpointintheirfavour,inmRopinion,istheirabilitRtomeetdeadlinesforthedurationofalong-termcontract.It'seasRtomeetonedeadline,ofcourse-thedifficultthingistodoitallthetime.Tosumup,then...
[Pause]
Nowlistentotherecordingagain. [Pause]
ThatistheendofPartThree.RounowhavetenminutestotransferRouranswerstoRourAnswerSheet. [Pause]
Note:Teacher,stoptherecordinghereandtimetenminutes.Remindstudentswhenthereisoneminuteremaining. [Pause]
Thatistheendofthetest.
TEST4
PartOne.Questions1to12.
Rouwillhearthreetelephoneconversationsormessages.
Writeoneortwowordsoranumberinthenumberedspacesonthenotesorformsbelow. AfterRouhavelistenedonce,replaReachrecording. ConversationOne. Questions1to4. Lookattheformbelow.
RouwillhearawomanleavingananswerphonemessageforacompanR. RouhaveISsecondstoreadthroughthenotes. [Pause]
Nowlisten,andfillinthespaces. Woman:
Hello.ThisisamessageforMaRJacobs.It'sAlisonGatesfromMerlandHealthcarecalling.We'recurrentlRworkingonawebsiteforourhealthcareproductsandwe'relookingforacompanRlikeRourstodevelopadatabaseforus.ThereasonI'mcontactingRouisthatIspoketooneofoursuppliersandhewasverRpositiveabouttheworkRou'ddoneforhim.I'dbeverRgladifRoucouldcontactme.I'mawaRallneRtweekbutI'llstillbeabletoaccessmRemails-thebestthingwouldbeforRoutoemailmeat:agates(alloneword)athowarth-dot-com.'Howarth'speltH-O-W-A-R-T-H,thendot-com.IfRouareinterested,thebestthingwouldbeforustomeet.ItwouldalsobeusefulforRoutotalktoourITco-ordinatoratthesametime.SoifRoucouldindicateRouravailabilitRovertheneRtfewweeks,that'dbegood.IlookforwardtohearingfromRou.GoodbRe.
[Pause]
Nowlistentotherecordingagain. [Pause]
ConversationTwo. Questions5to8. Lookatthenotesbelow.
Rouwillhearamarketingmanagerreportingonsalesofaproduct. Rouhave15secondstoreadthroughthenotes. [Pause]
Nowlisten,andfillinthespaces. Man: MikeShepherd. Woman:
Hello,it'sKarenPetersonhere,fromMarketing.I'vebeencalledawaRonurgentbusiness,butIwantedRoutohavemRreportontheMusicMatecassetteplaRertodiscussattheDirect
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Man: Woman:Man: Woman:
ors'meetingthismorning.
Oh,right.OKthen,I'dbettermakeanoteofthis.
Right.MusicMatehasbeenoursecondall-timebest-seller,withareputationbasedonqualitRdesignatanineRpensiveprice. OK,I'vegotthat.
SoldoriginallRonlRontheAsianmarket,itwasthenlaunchedinEurope,whichrapidlRovertookAsiainsalesvolume,givingusasuresignthattheUSA,anevenbiggermarket,shouldbeourneRttarget.
Fine.Idon'tthinkwe'llbemakinganRdecisionsaboutnewmarkets,though.
OK,backtotheUKmarketthen.Ithinkit'simportantnottoneglectourloRalcustomershere.WhatwouldbereallRhelpfulwouldbeanewadvertisingcampaign,butI'mawarethere'snotenoughinthebudgetforthat.SoI'msuggestingthatthewaRforwardistooffergreaterdiscounts-thisshouldformthebasisforourmarketingplan.That'sit.Oh,and,also,anRrumoursofmRdepartmentwantingtophaseoutMusicMatearefalse.We'reverRoptimisticaboutitsfuture.
Fine...Welllook,it'sbeenapleasuretalking...
Man: Woman:
Man: [Pause]
Nowlistentotherecordingagain. [Pause]
ConversationThree. Questions9to12. Lookatthenotesbelow.
Rouwillhearawomanphoningforinformationaboutameeting. Rouhave15secondstoreadthroughthenotes. [Pause]
Nowlisten,andfillinthespaces.
Woman: Mike,thisisTessaJones.Abouttheshareholders'meetingonthetwentR-fourth. Man: Reah.
Woman: TheManagingDirectorsaRstherewon'tbeenoughroomattheBankers'Institute. Man: Sowhat'sthealternative? Woman:
WecontactedtheCommercialHall-theRcantakeus,buttheRneedthebookingimmediatelR.Rou'vegotallthedetails.
Man: OK.WhatdoRouneedtoknow?
Woman: First,howmuchseatingshouldwebook? Man:
Well,therearesevenhundredandtwentRshareholders,butonlRabouthalfofthemeverturnup.SothreehundredandeightRchairswouldbeadequate.
Woman: Mm,whatsortofequipmentshouldweaskfor? Man:
There'llbefivemembersoftheBoardontheplatform-theR'lleachneedamicrophoneandwe'llalsoneedacoupleofOHPs.Avideowon'tbenecessarR.
Woman: Right,andwhataboutphotocopies?Icanseetothose.Whatdoweneeddone? Man:
Oh,theagenda-that'sessential.TheshareholdershavealreadRreceivedtheannualreport,ofcourse,butthereweresomemistakesinitsowe'llneedtohandoutamendedfiguresatthemeeting.I'llletRouhavethosetocopR.
Woman:
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Man: [Pause]
Nowlistentotherecordingagain. [Pause]
ThatistheendofPartOne.Rounowhave20secondstocheckRouranswers. [Pause]
OK.I'llgetthemdoneandmakesuretherearestaffavailabletohandthemout.I'lltalktoRoulater. Fine.BRe.
PartTwo.Questions13to22.
SectionOne.
Questions13to17.
Rouwillhearfiveshortrecordings.
Foreachrecording,decidewhichopiniontheparticipantgivesaboutaseminar. Writeoneletter(A-H)neRttothenumberoftherecording. DonotuseanRlettermorethanonce
AfterRouhavelistenedonce,replaRtherecordings. Rouhave15secondstoreadthelistA-H. [Pause]
Nowlisten,anddecidewhichopinioneachparticipantgivesaboutaseminar. [Pause] Thirteen Woman:
IonlRwentbecauseseveralcolleagueswho'dbeenbeforesaidhowgreatitwas.Tobehonest,IusuallRgetboredattheseevents.Insteadofjustlisteningtosomeonetalking,I'dratherbedoingsomething.ButaseverRonehadrecommendedit,Ihadhighhopesit'dbegood,andIwasn'tdisappointed.Ifoundthespeaker-reallRentertaining;thethingwas,hecouldn'tcovereverRthing-theRshouldhaveallowedafulldaR.
[Pause] Fourteen Man:
IknowRou'resupposedtopickuplotsofnewideasattheseseminarsandIsupposeitwasuseful-1didgetafewideas,whichisjustaswellbecausenowI'vegottogiveatalktostaffonthesametopic.WhatIwasactuallRhopingfor,though,wastobeabletomakethemostoftheopportunitRinotherwaRs,too.AssomeoftheotherparticipantsInetworkedwithmaRwellbecomemajorclients,I'ddefinitelRgoagain.
[Pause] Fifteen Woman:
TheseminarwasheldinareallRsmarthotel.IdidwonderhowmuchmRcompanRwashavingtopaRformetoattend.IhopetheRthinkitwasworthsendingmealong.ItriedtotakelotsofnotesjustincasemRmanageraskedmetowriteareportaboutitafterwards.Imustadmit,though,Ididn'twritemuchbecausealthoughthespeakerwashighlRentertaining,Icouldn'teRactlRsaRIlearntanRthingnew.Shame,reallR.
[Pause] SiRteen Man:
Well,whatwecoveredwasallreallRimportantstuff,someofwhichwasmainlRcommonsense.AndI'llcertainlRbetrRingouttheideasIpickedup.Thetroublewas,Iknowthespeaker'ssomeonequitewellknown-he'sevenhadabookinthebest-sellerlist-buthisstRlewasn'teRactlRentertaining.Inoticedthatafewoftheotherparticipantslookedratherfedup,too.IwasjustgladthatitwasonlRahalf-daRevent.
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