2003年1月大学英语四级考试听力附试题和答案

C) the tourist industry has brought chain stores to Israel D) Israeli customers prefer foreign products to domestic ones

27. In the author?s view, higher service standards are impossible in Israel ________.

A) if customer complaints go unnoticed by the management B) unless foreign companies are introduced in greater numbers C) if there?s no competition among companies D) without strict routine training of employees

28. If someone in Israel today needs a repairman in case of a power failure, ________.

A) they can have it fixed in no time

B) it?s no longer necessary to make an appointment C) the appointment takes only half a day to make D) they only have to wait half an hour at most

29. The example of El A1 Airlines shows that _______.

A) revengeful customers are a threat to the monopoly of enterprises B) an ad campaign is a way out for enterprises in financial difficulty C) a good slogan has great potential for improving service D) staff retraining is essential for better service

30. Why did Bezaq?s international branch lose 40% of its market share? A) Because the rates it offered were not competitive enough. B) Because customers were dissatisfied with its past service. C) Because the service offered by its competitors was far better. D) Because it no longer received any support from the government. Part III Vocabulary (20 minutes)

Directions: There are 3.0. incomplete sentences in this part. For each sentence there are four choices marked A), B), C) and D). Choose the ONE that best completes the sentence. Then mark the corresponding letter on the Answer Sheet with a single line through the center.

31. Such crimes may be so complex that months or years go by before anyone _______ them. A) discovered B) will discover

C) would have discovered D) discovers

32. Though ________ in a big city, Peter always prefers to paint the primitive scenes of country life. A) grown B) raised C) tended D) cultivated

33. The careless man received a ticket for speeding. He ________ have driven so fast. A) can?t B) wouldn?t C) shouldn?t D) mustn?t

34. If people feel hopeless, they don?t bother to ________ the skills they need to succeed. A) adopt B) acquire

C) accumulate D) assemble

35. If I ________ harder at school, I would be sitting in a comfortable office now. A) worked B) were to work C) had worked D) were working

36. The shop assistant was dismissed as she was ________ of cheating customers. A) accused B) charged C) scolded D) cursed

37. All her energies are ________ upon her children and she seems to have little time for anything else. A) guided B) aimed C) directed D) focused

38. While crossing the mountain area, all the men carried guns lest they ___ by wild animals.

A) should be attacked B) had been attacked C) must be attacked D) would be attacked

39. Everyone should be ___ to a decent standard of living and an opportunity to be educated. A) attributed B) entitled C) identified D) justified

40. His wife is constantly funding _______ with him, which makes him very angry. A) errors B) shortcomings C) fault D) flaw

41. Vitamins are complex _______ that the body requires in very small mounts. A) matters B) materials C) particles D) substances

42. Apart from caring for her children, she has to take on such heavy _______ housework as carrying water and firewood. A) time-consumed B) timely-consumed C) time-consuming D) timely-consuming

43. Anna was reading a piece of science fiction, completely _______ to the outside world. A) having been lost