中西跨文化交际课程情景案例分析

障碍，害怕说英语，也还是要先与对方核对是不是拨错了，然后再道歉。如果发现拨错了号码就马上挂电话，是不礼貌的行为。

Case 10: Lin: Thank you so much for a wonderful night. I?ve had a great time.

Erica: It?s been a pleasure having you. We hope you can come again, soon.

Lin: I?d like that. You both know how to make me feel at home. Thanks for everything.

Analysis：在动身离去的时候，找到主人，当面说一声谢谢，是有礼貌的行为。 Case 11:

Off to a Bad Start

David Hu had just started working for the foreign owned company. He was sitting at his workstation but had not been given any assignment that he should be doing at this moment. He was relaxing and waiting and then thought he would take the opportunity to have a look around. He poked his head into several offices just to see what there was to be seen.

Suddenly Mr. Parker came up to him and angrily asked him what he was doing. David Hu was embarrassed. He laughed and

quickly started to move back toward his workstation. This did not seem to satisfy Mr. Parker who started to talk rapidly and angrily. Hoping to calm him down, Mr.Hu smiled and apologized, trying to explain that he was trying to learn more about the department. However, Mr. Parker got even angrier. Finally, another worker came by and calmed him down, but Mr. Parker left, he still looked angry. Mr.Hu sighed; he knew he had made a bad start but still didn?t understand why.

Analysis：外国人很讲究隐私权，一般不允许自己的私人空间受到打扰。而中国人比较喜欢看热闹，想知道别人在做什么。所以在本案列中，吴先生未经允许就在公司四处走动，引起其他员工的强烈不满。 Case 12:

Sharing the Wealth

Anna Bilow had been working for a Chinese-owned and operated company in Nanjing for about six months. The division she was working in had a small collection of Chinese-English dictionaries, English language reference books, and some videos in English including a couple of training films and several feature films that Anna had brought at her new employer?s request when she came from Europe. Anna knew that some of

the other sections had similar collections. She had sometimes used her friendship with one of the women in another department, Gu Ming, to borrow English novels and reference books and in turn had let Gu Ming borrow books from her section?s collection. On other occasions, she had seen friendly, noisy exchanges, where one of the other workers in her division had lent a book or video to a colleague from another section. Anna thought it was a great idea when a memo was circulated saying that the company?s leaders had decided to collect all the English language materials together into a single collection. The plan was to put them in a small room that was currently being used for storage so that all employees could have equal access to them. Now she would no longer have to go from department to department trying to find the materials she needed.

Anna was surprised to hear her co-workers complaining about the new policy. When the young man in charge came to the department to collect their English language materials, she was astounded to see them hiding most of the books and all but one of the videos in their desks. When she checked out the new so-called collection, she found that the few items were all outdated or somehow damaged. She also noticed that none of the materials she had borrowed from Gu Ming were in the collection.

She asked her friend why the Chinese were unwilling to share their English language materials with all their co-workers, when they seemed willing to share them within their departments. Analysis: 西方人对隐私方面有许多禁忌，中国人对自我隐私的保护也十分注重，但是两者之间存在较大差别。西方人乐于将自己的书籍和整理的资料拿出来让朋友和同事共享，而在中国，即便是朋友间，人们也不愿意与人共享自己的书籍和资料。由于这种资料共享的观念不同，案例中Anna才会难以理解顾明等同事将自己的资料，书籍藏起来的做法。 Unit 3 What?s in a Name?

Theory: 1. Chinese and British people call each other with titles in different ways.

2. Kin terms are used in family members, but it differs between westerns and Chinese people.

Case 1: A British tourist is traveling by train in China. Sitting opposite him is a Chinese passenger. They introduce themselves to each other…

British tourist: Hello, I?m Eric Jackson. Glad to meet you. Chinese passenger: Hello, my name is Liu Xin. I?m glad to meet you, too. Where do you come from, Mr. Eric?