《高级商务英语写作》参考答案

As from 1 October 2009 the company is planning to increase your salary by two percent annum. This increase is not as high as we would have hoped, but unfortunately it is all we can afford in these difficult trading times. We are trying to avoid any redundancies and a modest pay rise is the only option open to us. We hope you will understand the current situation and that you will work with us to make the company as profitable as possible in the months to come. Yours sincerely Angie Young (Mrs) Personnel Manager

Chapter Three 1.

a) Stephen is writing to inform his manager of his resignation. The word resignation in the subject heading “My resignation” and in the first paragraph, “I am writing to inform you of my intention to resign from G & S Holdings.” b) He used polite phrases for the following reasons: ? He wants to break the news as gently as possible, to avoid annoying the manager.

Staff resignations cause trouble for a manager, as the manager then has to recruit another member of staff, which is a time-consuming, expensive and troublesome process. ? He's writing to the Regional Manager, who has a higher status in the company. ? He may want a good reference letter. ? He may want Katherine Chu to be a referee for him in future.

The polite phrases are: ? “I have appreciated very much my four years...” ? “I have gained valuable experience working within an efficient and professional

team environment. In particular, I have appreciated your personal guidance...” ? “Once again, thank you for your support.”

c) “I would like to leave, if possible,..” This is tentative becase it uses a conditional sentence (conditional sentences use “If” and have a comma in the middle).

“I hope that this suggested arrangement is acceptable to the company”. This is tentative because of the word “hope”. 2.

a) Hugo wants to present the information logically: what caused the memo, the

investigation and finally the request for action.

(Note: He has cleverly 'hidden' the fact that non-smokers only have a majority of 1 in the middle of the text, emphasizing the request for action and the fact that the memo comes from the Staff Liaison Committee. He is attempting to influence Sandra to implement the request, even though many people voted against it.) b) Bold headings are clearer: the different parts are separated and summarized. 3.

To: Ovations Management TeamFrom: Daniel Bush, manager Date: June 3, 2003Subject: Welcoming John SmithI am pleased to announce that John Smith has agreed to join the Ovations Management Team as a senior vice president reporting to me. John joins us as we explore additional strategies relating to our Evercare business, including end-of-life care and the comprehensive health services that are needed to assist terminally ill individuals and their families. We are very fortunate to have John’s leadership as we expand our scope for growth. John has demonstrated strong leadership in creating and implementing business strategies, medical practice management and new business development. He has been with UnitedHealthcarefor four years, where he was responsible for developing and enhancing new provider networks within UHN. Prior to joining UnitedHealthcare, John worked in Colorado and Tennessee with publicly traded and faith based growth-oriented health services companies.As senior vice president, John will collaborate closely with all of our Ovations businesses as we develop services offering excellent clinical, spiritual and social support to terminally ill individuals and their families. John will transition from UHNto Ovations beginning April 14 and work from our Minnetonka headquarters. I will forward the contact information for John and his assistant as soon as it is available. Please join me in welcoming John in this new endeavor.Please share this announcement with your employees immediately. 4.

MEMO

To: From: Date: Subject:

I am writing to inform you of my intention to resign from G & S Holdings.

I have appreciated very much my four years working for the company. The training has been excellent and I have gained valuable experience working within an efficient and professional team environment. In particular, I have appreciated your personal guidance during these first years of my career.

I feel now that it is time to further develop my knowledge and skills base in a different environment.

I would like to leave, if possible, in a month's time on Saturday, 1 June. This will allow me to complete my current workload. I hope that this suggested arrangement is acceptable to the company.

Katherine Chu, Regional Manager Stephen Yu, Sales 28 April 2012

Notification of My Resignation

Once again, thank you for your support.

5.

(a) The subsidiary’s financial statements showed worrying trends in its business. An analysis of the movements in the sales and costs figures is to be prepared by 18 October 2009.

Action: Lindsay Yeong (b) The price of coffee has increased and this has made it necessary to raise the price of a cup of coffee from $15 to $20 from 10 May 2010.

(c) The proposed timetable for the interim and final audit is attached to these minutes. It may be difficult to meet the deadline for the final audit because the chief accountant (Vivien Yeung) is on holiday for the first week. This will be looked at in more detail by 11 April 2009.

Action: Ben Suen 6.

Minutes of 10th meeting of the Hall Extension Committee held on Tuesday, 11 January 2008, 7pm, Ramsgate Library.

Present: Colin Bates (chairman) Mary Chin (treasurer) Andrew Wong Nicholas Long

Simon Lee (Council) Bob Black (Red Cross)

Ann Cheung (PricewaterhouseCoopers Senior Associate)

Apologies were received from Alan Suen and Susan Wan.

Minutes of lat meeting

1. Item 4 of the minutes of the last meeting was amended to read “subject to approval at

the AGM”, after the words “the committee agreed”. The minutes were signed by the chairman on behalf of the meeting.

Matters arising Opening ceremony

2. The Chief Executive has refused the invitation to open the hall extension as he is on

holiday. The Chief Executive suggested Anson Chan as a replacement for him. Mary Chin will contact her.

Action: Mary Chin Treasurer’s report

3. The treasurer’s report (attached) was discussed. It was agreed that a provision of HK

$130,000 should be made for the damage to the Director’s car, in accordance with the solicitor’s letter. Publicity

4. The Apple Daily are to be invited to do an article on the Hall to attract local interest.

Action: Andrew Wong

Cheese and wine party

5. A cheese and wine party for the committee is being held on 3 February, 7pm at the

Taverner’s Arms. A list of attendees is to be prepared.

Action: Mary Chin

Date of next meeting

6. The next meeting will be held on Wednesday, 8 March 2008, 8pm in the Committee

Room, Ramsgate Library.

Chairman

11 January 2008

Chapter Four 1.

2.