商务英语词汇与口语

Unit1

词汇准备

work towards a common objective 朝同一个目标共同努力 share information 共享信息

different point of view 不同的观点 (be) under pressure 有压力

toiletries 化妆品厂，清洁、化妆用品公司 major brand 主导品牌

sales department 销售部门 sales staff 销售人员

company culture 公司文化 expatriate 旅居海外的

management consultant 管理顾问 managerial skills 管理技能 creative thinking 创新技能 team building 团队建设

effective management style 有效的管理方式 a survival course 生存技巧培训课程 food and accommodation 食宿 profile 简介，小传，概况 simulation 模拟训练

marketing mania 营销激情 go for profit 追求利润

behind schedule 进度落后计划

stick to the schedule 严格按照计划进行 口语练习

What makes a good team?

1. the members work towards a common objective

2. they discuss roles and allocate them to team members 3. they co-operate fully with each other

4. they help individuals develop within the team 5. the members trust each other

6. everyone makes an equal contribution to the team

7. the members share information effectively within the team 8. they listen to different points of view

9. they talk openly and honestly within the team

10. when people are under pressure, others offer help. Do you work in a good team? Explain why/why not? 参考词汇和表达

co-operative 齐心协力的

have communication problems 交流有困难

attach importance to team building 重视团队建设 develop team work 开拓团队协作 an effective team 精锐的团队

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a high-performance unit 高效的团队 exchange of views 交流看法

emphasize team spirit 强调团队精神 share the same value 具有相同的价值观 collective efforts 共同的努力

international communication 国际交流 official language 官方语言 language skills 语言技能 exceed 超越

over-estimate 过高地估计 manageable 便于管理 understate 轻描淡写

culture-specific 某一文化所特有的 work environment 工作环境 the business world 商界 seminar 研讨会

management 管理人员

follow-up evaluation 后续评估 supplier 供应商

department training budget 部门培训预算 deadline 最终期限 voice mail 语音信息

answering machine 录音电话 （英国英语用 answer phone） half-year sales report 半年度销售报告 complimentary ticket 免费赠送的票 native speaker 操本族语言的人 time schedule/ 时间安排表

Ericsson 全名为 Ericsson Telecommunications 瑞典爱立信电讯公司

Stockholm 斯德哥尔摩（瑞典首都） Helsinki 赫尔辛基 （芬兰首都）

Scandinavian 斯堪的纳维亚（北欧地区，包括挪威，瑞典，丹麦，冰岛等国家） Copenhagen 哥本哈根（丹麦首都）

Danish Telecommunications Trade Fair 丹麦电子通信交易会 Unit2

词汇准备(2a)

customer satisfaction form 顾客满意调查问卷 complete the form 完成表格 questionnaire 调查问卷 criteria 标准

atmosphere 情调 attentiveness 周到

value for money 物有所值 objective 目标

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enhance 提高

mezzanine 中层楼（指介于一层和二层之间） reasonable prices 合理的价格 interior design 室内装修 group dining 团体用餐 group menu 团体用餐菜单 catering requirement 用餐要求 tour groups 旅游团 birthday party 生日会

corporate events 公司社交活动 wine tasting 品酒会

company presentation 公司业务报告会 business trip 商务旅行 salad 色拉 steak 牛排 口语练习

Work in pairs. Use the criteria above to ask your partner questions about the last restaurant he/she went to.

根据以上表格中所列出来的各项标准，向你的搭档询问她上次去过的酒店的有关情况。 参考词汇和表达：

Could you tell me (something) about?？你是否能告诉我??？ Could you say something about?？您是否能谈谈??？ How is the?？怎么样？ What is ? like? 怎么样？ What about ?？怎么样？

What do you think of ?？对??您怎么想？

What is your impression of ?？您对??的印象如何？ How do you like the ?？您认为??怎样？ 词汇准备(2b)

corporate hospitality 商务接待，企业社交 tip 技巧，窍门，忠告 to be in need of 需要

business objectives 商务目标 social setting 社交场合

training consultants 培训咨询 corporate events 商务活动 a social event 社交活动 accommodation 住处 poor timing 时间不当 sales figure 销售数字

the recipe for success 成功秘诀

establish/build a good business relationship 建立良好的商务关系 trade fair 贸易会

fashion sportswear 运动时装

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teenage 少年

production methods 生产方式 head office 总部

design team 设计小组

marketing and sales directors 营销和销售部门的主管 in due time 经过一段时间，到适当的时候 要点解释

A round of golf 一场高尔夫球

A sightseeing tour of the city 城市观光游 A visit to a sports event 观看体育赛事 A shopping trip 购物游

fact-finding mission 情况考察

offer your company a substantial contract 为您的公司提供一份客观的合同 to place an order with?? 向??定购 a valued customer 有价值的客户

finalise one or two small details concerning 对与??有关的一两个详细情况做出最后决定。 a manufacturer of fashion sportswear 时装运动服生产商 a two-day stopover 为期两天的中途停留 口语练习

Speaking. What are the advantages and disadvantages of mixing business with pleasure. 把商务和娱乐结合的有利之处和不利之处是什么？ 参考词汇和表达

build a good business relationship 建立良好的商务关系 establish rapport with clients 与客户建立联系 enhance mutual understanding 增进相互理解 a more colorful life 更为丰富多彩的生活 work and play are one 工作与休息融为一体 difficulty of swapping roles 角色交换的困难 forget your role 忘记自己的角色

too preoccupied with your work 对工作过于专心 作文范文

Dear Ms Goddard

With reference to your letter of November 13, I am writing to thank you for your kind invitation. I would be very pleased to accept your invitation to visit Oxford and see Trackplus’ production facilities. I would also be interested in meeting your colleagues at Head Office, the design team in particular. I should also be delighted to accept your offer of arranging for me to see a play in the west end.

Unfortunately, due to a business trip abroad, I am unable to come to England at the end of November as you suggested. However, as I feel it is important that we meet before Christmas I would be grateful if you could tell me if the second week of December would be suitable for you? I look forward to hearing from you again. Yours sincerely. Unit3a

Managing cash flow 管理现金流量

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