出国旅游地道英语情景会话.

OK, that shall be arranged. 好的，我们会为您安排的。

19.Reservation Prolonging 19.延长预约时间 What can I do for you? 我能帮您什么吗？

Yes, I made a reservation for 3 days for April 3rd to 6th, and my name is Sara. 是的，我预订过一个房间，从4月3号到6号的，我叫萨拉。 Yes, what's the problem? 是的，有问题吗？

Well, I want to extend it for 2 more nights. 我想再多两天。 So you will stay until 9th? 也就是说您要住到9号？ Yes. 是的。

OK, we'll make the correction for you. 好的，我们会为您更改的。 Thank you. 谢谢。

20.Reservation Cancellation 20.取消预约

Good afternoon, Peace Hotel, what can I do for you? 下午好，这里是和平旅馆。我能帮您吗？

I have made a reservation for this Sunday. My name is Bily. 我已经预订了间周日的房间，我叫毕比。

Yes, that's right. Your room is a single one with a bath. 没错。您订了间有浴盆的单人间。

I am calling to cancel it now. I can't go to your city this week. 我打电话来想取消预约。这周我没办法去你们的城市了。 Fine, we will cancel it. 好的，我会取消的。 Thank you. 谢谢。

21.Keep Reservation 21.请求保留预约

Hello. Capital Hotel. May I help you? 您好，帝国旅馆。我能帮您吗？ Yes, unfortunately my flight will be 2 hours due to the fog. Would you please keep my reservation? 是的，很不幸，我的飞机因为大雾而晚点2个小时，你能帮我保留预约吗？

Sure. May I have your name please? 当然可以，请问您的姓名是？

Lincoln. That's L-I-N-C-O-L-N. Thank you. 林肯。L-I-N-C-O-L-N,谢谢。

22.Ask porter for help 22.请门童帮忙

Good morning, sir. Welcome to Flower Hotel. 早上好，先生。欢迎光临花园酒店。

Thank you. 谢谢。

How many pieces of baggage do you have? 您有多少行李呢？

Three. Would you please help us take them to the hall? 3件， 你能帮我把行李提到大厅吗？

Sure, of course. 当然可以。

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23.Check-in 23.入住

Do you want to check in sir? 您需要住宿吗？

Yes I have booked a double room three days before I am Mr. Dean. 是的，我3天前预定了一个双人间，我叫迪恩。

Let me check. Yes, sir. The porter there will show your room. 我查一查。好的，先生。这位迎宾员将带你们去房间。

Hello, sir, is that all you luggage? 您好，先生。这是您的行李吗？ Yes. 是的。

This way please. 请走这边。

Thank you, it's very kind of you. 谢谢，你太热情了。

24.Check-in 24.登记入住

Good morning, sir. Have you reserved? 早上好，先生。您预定了吗？ Yes, my name is Bill. 是的，我叫比尔。

Let me see. Oh, yes. Your room number is 603. The porter will lead you to your room. 让我查一下。是的，你的房间号是 603，那位迎宾员会带您去的。 OK, thank you. 谢谢。

25.Filling out Registration Form 25.填登记表

Hello, sir. How many in your party? 您好，先生。你们一共几个人？ Just myself. What is the rate? 就我一个。你们这里怎么收费？ OK, a single fare is $50 per right. 单人间一个晚上50美元。 Fine. Do I have to show my passport? 还不错，我需要出示护照吗？

No, it's not necessary. But you have to fill out this form. 不必了。 但您得填这张表格。 Sure. 好的。

26.Cloakroom Service 26.寄存物品

Excuse me, can I deposit valuables here? 打扰一下，我能在这里寄存贵重物品吗？

Surely of course. 当然可以。

Here is the bag. Is that free? 给你，我的包。寄存是免费的吗？ Yes. How long would you like us to keep it? 是的，您要寄存多久？ For two days. 2天。

27.The Inquiry of Check-in Time 27.询问入住时间

Hello, sir. Can I help you？ 您好，先生。我能帮忙吗？ What time id check-in? 什么时候可以登记入住呢？

12:00. You have to wait for a while. 12点。您得再等一会。 OK. 好吧。

Well, sir. Come with me. I will show you the waiting room. You must be tired. Have a short rest there. We will call you later. 恩，先生，请跟我来吧。我带你们到休息室。你们一定很累了吧？在这里休息一会儿，我等会叫你们。

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Thank you. 谢谢。

28.Gratuities 28.给小费

Sir, may I help you? 先生，我能帮您什么吗？

Would you have my baggage sent up, please? 你能把我的行李拿上去吗？ Sure. It's my pleasure. The elevator is right there; your room is on the fifth floor. Here is your room. 当然可以，电梯就在那边。你们的房间在5楼。到了，这就是你们的房间。

Thank you very much. This is for your help. 非常感谢你，这是给你的消费。

29.Changing Rooms 29.换房间

Excuse me, sir. May I help you? 打扰一下，先生，需要我帮忙吗? Yes. I have to change a room. 是的，我想换个房间。 What's wrong? 怎么了，

Next door is so noisy. I can't sleep at all. 隔壁大吵了.我根本就睡不着觉。

OK, I am sorry for that. We will arrange another one for you. 好的，对此我深感抱歉。我们会为您换一间房的。

30.Checking rooms 30.察看房间

Sir, may I help you? 先生，我能帮您忙吗?

Yes, I want to book a room. 是的，我想订个房间:，

Sure. What kind of room do you like? 好的，您要什么样的房间? Well, could you let me see the room? 嗯，能让我先看看房间吗? Ok. What about this one? 好的，这一间怎么样呢?

It's fine. What beautiful scenery outside the window! I think this one will do. 不错，窗外的景色多美啊。我想我就要这间了。 I am glad you like it. 很高兴您喜欢。

31.Temperature tunning indoors 31.房间调温 Excuse me, could you please turn on the air-conditioner, it's so hot here. 打扰一下，服务员。能把调打开吗?这里太热了。

OK, I will fetch the remote control. 柜台服务员:好的，我这就去取遥控。 Aha, it's cool now. Can I keep the robot? 啊哈，凉快了。我能保留这个遥控吗?

Yes. Here you are. 好的，给您。

32.Having people cleaned the room 32.请人收拾房间

Excuse me,would you please send a maid here? 打扰一下，能派个服务员到我这里来吗?

Ok,she will be there right away. 好的，她马上就到. Housekeaping,May I help you? 客房部。我能帮您忙吗?

Yes,it's so dirky here.Can you please help us tidy it? 是的，这里太脏了，能帮我收拾下吗？

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Sure.Thats oK. 当然，没问题。

Thank you so much. Here is dour tip. 非常感谢，这是给你的小费。 Thanks.Have a nice stay here. 谢谢，祝您在这愉快。

33.The room is not clean 33.房间未收拾干净

Room sonnce.What can I do for you? 客房部。我能帮您忙吗？

I find theShoet in my room i8 SO stainod.VVouId you please hell it for a dean one? 我的床单太脏了。能帮我换一床干净的吗?

I am sorry.sir.Someone will there in a momont. 非常抱歉，先生一会会有人来帮您换的。

All nght.please be quick about it' 好的，请快点！

Yes,sir.l assure youn vdll never happen again. 好的，先生，我保证这样的事情绝不会再发生。

34.At cloak room 34.在寄存处

Good aftemoon.what can I do for you? 下午好。我能帮您忙吗？ I want to pick up my valuable. 我想取我的东西. May I have your key please? 能把您的钥匙给我吗？ Sure. Here you are. 好的，给你。

HereiS your valuable. Is that right? 这是您的东西。对吗? Yes，thank you. 没错，谢谢。

35.Asking for goods 35.索要缺失物品

Room service.What can I do for you? 客房部。我能帮您什么忙吗？

l am afraid there isn't any fancy soap in my room. 恐怕我的房间里没有香皂。

Sorry sir,we will bring you one.Anything else? 很抱歉，先生,我们这就给您送去。还有其他的事情吗？

Yes.Bring me a bath towel as well. 是的，再给我拿一条浴巾。

36.Babysitting Service 36.托婴服务

Good evening,sir. What can I do for you? 晚上好，先生，我能帮您忙吗？ We are going to have a party tonight, would you please look after our bal tonight? 我们晚上要参加个聚会，你能帮我们照看孩子吗？

Well,we have baby-sitting selvice. We will take good care of your baby. 我们这里有托婴服务，我们会好好照看您孩子的。 That's good. 太好了。

Please fill out the table. 请填写这张表。

37.Asking for Breakfast Service 37.询问是否提供早餐 Is breakfast seNed here? 这里提供早餐吗？

Yes.Thafs from 6:30 t0 9:00 in the dinning room. 提供。从早晨6点30分到9点，餐厅都提供早餐。

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